Privacy Policy

Effective Date: September 13, 2024

As members of your family, we at Homemark Group of Companies (“We”, “Us”, “Our”) deeply value your privacy. Please read this policy to understand how we protect your data privacy.

What does it mean to use this Website?

By using our website for purposes of browsing, inquiring, purchasing our products, and making other forms of interaction with us, you are consenting to the processing of your information.

What does “processing” mean?

By saying “processing”, we refer to any operation or any set of operations performed upon personal information including, but not limited to, the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure or destruction of data.

What information do we process?

By browsing this website and interacting with us through any prompt and feature of this website, and any of our contact numbers, addresses, and platforms listed and found herein, we collect all relevant personal information including but not limited to the following:

1. Basic Personal information – Your full name, civil status, gender, age, nationality, circumstances of your birth, contact details including but not limited to cell phone numbers and e-mail addresses, mailing addresses, Identification Cards and its details, visual recordings, and other basic information we require from you during our transactions;
2. Financial Information – Your bank details, credit card information, and other information relating to your financial status;
3. Browsing Information and Cookies – Your browsing activity in this website including but not limited to your I.P. address, browser type referring/ exit pages, and the pages you visit. Cookies are small strings placed on websites to track and record usage, and facilitate faster web browsing. You can manage your cookie preferences through your browser settings.
4. Applicant Information – Your resume and curriculum vitae including your personal information and educational background; SSS, Philhealth, TIN and other basic government benefit information;
5. Third Party (i.e. family members, relatives, etc.) Information – The third person’s information including but not limited to name, age, gender, address, contact information, mailing addresses, visual recordings, I.D. information and the like which you provide to us in each transaction.

Kindly note that it is your responsibility to make sure that every information you furnish us is accurate, up-to-date, and complete. In case of providing information relating to third persons, you certify that:

1. You have explained to the owners of the information the purpose and manner of processing that will be done to their information;
2. You have been given consent by such owners to disclose their information and allow us to perform the necessary processing; and
3. In case of any suit arising therefrom, you hold us free from any liability.

Be informed that this website is not intended for minors and we do not knowingly collect or solicit personal information from minors. In the instance that we become aware that we have collected personal information from a minor, we will take immediate action to delete such information from our records.

Why do we process information?

We collect and process your information to accurately address your concerns and queries, to speedily process your purchase of our products and verify your payment, to provide timely and efficient billing processes, to monitor all activities and record our correspondence, to give you tailored marketing promotions, products and services, and for other purposes which may be deemed necessary to give you the best service we can offer in each and every of our transactions.

Who will have access to your information?

In order to make sure that all of your concerns, queries, and purchases be processed for you, the following will be given access to your information:

1. Government institutions and other agencies to which we are required by law to make disclosure of your information;
2. Banks, insurers, and other financial intermediaries;
3. Third-party service providers we engage for providing ancillary services;
4. Homeowners’ Associations, Brokers and other agents/association/organization of similar nature; and
5. Any other person we contract with, provided that they agreed to enter a Non-disclosure Agreement.

Rest assured that access to your information shall be given only to the extent which is reasonable and necessary.

How do we protect your Information?

As mentioned above, we take safeguarding of your information seriously. In order to protect your privacy, we made sure to establish organizational, physical and technical safety measures in accordance with Privacy Laws including but not limited to:

1. We limit the access to your information to those only authorized to access them in accordance with our Privacy Policy. All access given shall only be done to the extent that is reasonable and necessary in carrying out the purpose of such grant;
2. We make sure to use only secured servers, firewalls, encryptions, and other security tools. Regular security patch updates and other necessary measures shall be made in order to promote continuous improvement of the system; and
3. We require all persons who will be granted access to your information to execute Non-disclosure Agreements, unless otherwise required by law.

Although we will do everything we can to make sure that your information stays safe with us, please be aware that no method of transmission over the internet or method of electronic storage is one hundred percent (100%). Hence, we strongly advise that you observe the following safety measures, among others:

1. Make sure that all information will be provided to us exclusively through our legitimate platforms. Leak of information due to the employ of a “middleman”, “fixers”, or any person of such character, or due to use of other illegitimate platforms shall not be our responsibility;
2. Make sure that you make use of secure servers and firewalls, and do security patch updates on your own system;
3. Employ other security and precautionary measures as you may deem necessary

We are not liable for any breach of information the proximate cause of which is negligence or fault on your part including your agents and your representatives, as well as that of third parties. Be aware that we are not responsible and therefore not liable in relation to any breach arising from privacy practices or content of third-party websites including those which links are contained in this website. Reading the privacy policy of each third-party website is a must.

How long will we store your information?

We will store your personal information for a period of time that may be necessary to complete transactions and to protect, assert or otherwise utilize our legal rights, including but not limited to preventing fraud and reduction of credit risk, as may be allowable under the law. Subsequently, your information will be securely disposed of or discarded to avoid future processing, illegal access, or exposure to any other party or the public.

What are your rights under the Data Privacy Act of 2012?

With regard to the processing of your information, be informed that you have the right to be informed, to object, to access, to rectify, to erase or block, to demand damages, to data portability, and to transmissibility of your rights.

What is our Renewal Policy?

From time-to-time, we may update our Privacy Policy in order to (1) improve our services, or (2) be compliant with new Privacy Laws. However, such changes will not affect any information previously collected without your consent, unless required by law.

How can you contact us?

For any concerns or questions involving our Privacy Policy, you may contact us through the following channels:

Email Address: customer_service@homemark.ph
Mailing Address: Head Office, San Antonio Bldg., 1595 Quezon Ave. Quezon City
Telephone Number: (+632) 89290300